03 Nov
Junior Accounts Executive
About the opportunity
Company: MyTalent Software Location: Pinelands, Cape Town — on-site Employment type: Permanent, full-time Salary: R12,000–R15,000 per month, depending on experience and suitability Working days: Monday to Friday About the role MyTalent Software is looking for a tech-savvy Junior Accounts Executive with strong communication skills and practical experience using design tools. You will support client accounts, assist with software onboarding and create branded templates and client-facing materials. This role combines client service, task coordination and design-related work. We are looking for someone who can think on their feet, learn new systems quickly and work independently. You should take ownership of your tasks, check your work carefully and keep clients informed throughout the process. Key responsibilities Communicate professionally with clients by email, phone and online meetings. Assist with client onboarding, account setup and platform walkthroughs. Create and update branded templates, documents and visual materials using design tools. Apply client branding consistently and check layouts, wording and formatting. Capture client requirements accurately and coordinate follow-up with operations, design and development colleagues. Respond to routine platform queries and guide clients through relevant features. Investigate straightforward issues and escalate technical matters with clear supporting information. Assist with checking templates, account configurations and system changes before client review. Maintain accurate account notes, task records and follow-up dates. Manage assigned tasks independently and flag potential delays early. Prepare meeting notes and follow up on agreed actions. Requirements Matric / Grade 12. At least one year of relevant experience in client services, account support, digital administration or a similar role. Practical experience using design tools such as Canva, Adobe Photoshop, Illustrator or InDesign. The ability to create professional materials and follow brand guidelines. Strong digital literacy and confidence learning unfamiliar software. Clear, professional verbal and written communication. The ability to think on your feet and solve everyday problems. Confidence working independently without constant supervision. Strong attention to detail and a willingness to take responsibility for the quality of your work. Good organisation and the ability to manage competing priorities. Willingness to work on-site in Pinelands. Experience with CRM systems, software onboarding, basic HTML or software testing would be advantageous. What the role offers Hands-on experience across client account management, software and design. Exposure to a variety of client businesses and operational requirements. The opportunity to develop practical onboarding, coordination and problem-solving skills. If you enjoy working with clients, technology and design, and take pride in delivering accurate, professional work, we would love to hear from you.
What you’ll bring
The employer will discuss requirements with shortlisted candidates.